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Elevatie

Name: Elevatie
Rating: 4.5 (2 reviews)

By Elevatie

980 Interested

Highlights : About Elevatie

Automated Review Generation

Reputation Management

Conversation Tracking

Dedicated Success Manager

Negative Feedback Management

Social Impact Analysis

About Elevatie

Elevatie is a cloud-based reputation management platform designed to help businesses of all sizes manage customer relationships via operation analytics, competition monitoring and sentiments analysis. It includes a unified dashboard and dedicated success manager that facilitates customer interactions and provides detailed insights into feedback, business performance, analytics, marketing and social impact. Elevatie offers a reviews platform that enables businesses to get reviews from customers through text invitations. Its key features include bulk invitations, custom templates, invitation scheduling, employee attribution view, reports tracking, monitoring, natural language processing (NLP) and net promoter scores (NPS).

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Automated Review Generation

Conversation Tracking

Customer Review Platform

Dedicated Success Manager

Employee Attribution View

Invitation Scheduling

Natural Language Processing

Negative Feedback Management

Net Promoter Scores

Ready-made Templates

Reputation Management

Response Management

Review Monitoring

Review Notification

Social Impact Analysis

Benefits

Elevatie allows users to send text messages that enable businesses to directly connect with customers and receive feedback.

The platform includes automatic notifications that help businesses get instant email notifications for any negative or bad reviews.

The platform supports multiple devices, allowing businesses to manage customer queries and brand identity via iOS and Android mobile apps.

Elevatie features natural language processing that helps automate sentiment analysis to facilitate automatic responses to queries.

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