Home > Softwares > Operation and Service Software > Helpdesk and Ticketing Tools Software > Elementool Help Desk

Elementool Help Desk

Name: Elementool Help Desk
Rating: 4.5 (2 reviews)

By Elementool

926 Interested

Highlights : About Elementool Help Desk

Robust incident life cycle management

HTML support form

Fully customizable

Advanced reporting

PCI data security certified site

Automatic issue notifications

About Elementool Help Desk

Elementool Help Desk is a web-based Help Desk that allows your team to track issues/tickets collaboratively with a competitive, easy-to-use application that integrates well with existing systems, while saving you time and money. Help Desk's robust incident life cycle management allows you to track customer inquiries, prioritize, assign calls to team members, and generate reports. Help Desk contains everything needed to track and resolve all aspects of your customer support. With Help Desk, you can place a knowledge base search box on your website to allow your customers and team members to get immediate access to answers about your products, company or any other issue. In addition, Help Desk generates an HTML form to place on your website which enables customers, team members and others to submit issues to your account, directly from your website-without the need to login to your account on Elementool’s website.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Premise

Language Support

English

Platforms

Product Details

Features

Web-based

Robust incident life cycle management

FAQ knowledgebase

HTML support form

History trail

Fully customizable

Advanced reporting

File attachment

PCI data security certified site

Automatic issue notifications

Recommended Product

Social Media Premium Package

Features: 30 High Quality Postings 3 Social Media Platform

Website Design Standard Package

Features: Linking 30 to 50 static pages. Call to Action feature.

Diginyze Standard Cloud

Features: Upto 500 products Listing 24/7 Chat BOT support.

ECommerce SEO Gold Package

Features: 1- 100 products optimized Easy way to position your ecommerce store in Google, Yahoo, and Bing results

SEO Advance Package

Features: Upto 200 Keyword Optimization ROI-Driven SEO