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e-ServiceSuite

Name: e-ServiceSuite
Rating: 4.5 (2 reviews)

By Epiphany

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Highlights : About e-ServiceSuite

IT Service Management Suite Application (ITSM)

Integrated Google Maps

LDAP Integration

Document Management

About e-ServiceSuite

E-Service Suite from Epiphany is a cloud-based solution for NetSuite that helps users manage field service operations. Key features include map dispatching, contact management, billing and invoicing, inventory management, work orders and repair center management. It helps users’ schedule, track and control resources. It is Mac compatible and accessible from tablets or mobile devices. E-Service Suite has other applications including marketing automation, web self-service, help desk and channel management. E-Calendar lets users color-code scheduling to track projects and teams. E-Sales Center helps users manage sales team’s productivity from a centralized location.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

IT Service Management Suite Application (ITSM)

Enterprise-class SaaS on-demand solutions

Incident/Problem/Change Management

LDAP Integration

Built-in e-Chat functionality

Multi-tenant capable

Mobility integrated (phones/tablets, etc.)

Training scheduling and compliance

Built-in Barcode integration

Staff training and performance monitoring

Benefits

Highly Scalable

e-ServiceSuite is a highly scalable Enterprise 3.0 solution designed to maximize collaboration, communication, knowledge and issue management. Our solutions are powerful workflow template driven processes that are easily administered and deployed.

On-Site solutions

Enterprise-class SaaS on-demand solutions that offer significantly lower total cost of ownership (TCO) when compared to other on-site solutions.

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