Highlights : About Dzinga
Product Details
Features
Call routing
Call-back email notifications
Customizable call-back widget
Call recording
Voicemail-to-email
Fax-to-email
Conference calls
Call history
Communication flow management
Free internal calls
Customizable greetings
Benefits
The customizable callback widget can be added to any website page, and automatically analyzes visitor behavior to identify the optimal moment to suggest leaving their phone number for a call back within 21 seconds.
Multi-channel phone numbers enable concurrent calling from the callback widget, ensuring that no potential client is lost.
Calls can be routed using flexible routing rules to ensure that calls are answered 24/7, or redirected to the interactive voice response (IVR) system outside of working hours.
An unlimited number of calls can be recorded and stored for an unlimited length of time.
Geotargeting allows users to set widgets to display only in countries they are serving, and local numbers from around the world can be offered for customers to call.
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