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Dispatch

Name: Dispatch
Rating: 4.5 (2 reviews)

By Dispatch, Inc

1237 Interested

Highlights : About Dispatch

Instantly send notifications

Real-time location of field workers

Time and travel information for each job

Email estimates and invoices

Keep track of cash and check payments

About Dispatch

Dispatch is a cloud-based scheduling software solution for small, midsize and large home service companies, helping streamline communication between the user, job sources, technicians and the homeowner. Communication capabilities include automatic reminders for customers about the upcoming service. Managers can receive status updates from technicians in the field, and technicians can connect directly with customers when necessary, without having to go through central dispatch. The solution offers mobile apps for iOS and Android devices, so users can receive service requests remotely. This also allows field workers to view information on upcoming jobs, including customer history, and get directions to the service location using the device’s GPS. Customers can track their technicians in real time with the location tracker. Dispatch offers various third-party integrations like Hubspot, Oracle, Netsuite, Salesforce.com, QuickBooks, Xero and more.

Specifications

Business Size

Small

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Instantly send notifications

Real-time status alerts

Real-time location of field workers

Keep notes, images, documents

Time and travel information for each job

Email estimates and invoices

Keep track of cash and check payments

Third party integrations

Record keeping

Instant messaging

Customer feedback

Contract management

Billing and invoicing

Job tracking

Mobile access

Self service portal

Service history tracking

Technician management

Benefits

Dispatch enables companies to keep track of all things related to a job, including notes, documents, and communications, in one centralized platform.

Dispatch's location tracking features provide organizations with the real-time location of every field worker in one aggregated view.

Field workers can set their working hours via mobile device and instantly receive a notification when assigned to a new job.

Users can generate and send branded invoices by email and with Dispatch's credit card processing integration, workers can accept payments on the spot via their mobile device.

With Dispatch, customers can rate their experience after a job is completed, and companies can respond to their feedback.

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