DialSource is a cloud-based sales acceleration and voice communications engine which enables sales and services teams to engage in sales conversations, derive insights and manage productivity. The solution also allows businesses to track call metrics such as call outcomes, talk times and call counts. As a native application, DialSource can work with custom fields and objects by integrating with users' existing CRM. DialSource provides records, charts and graphs to monitor rep performance and track key metrics. Pricing of the product is available on request and support is extended through email, phone, live chat and documentation.
DialSource is a cloud-based sales acceleration and voice communications engine which enables sales and services teams to engage in sales conversations, derive insights and manage productivity. The solution also allows businesses to track call metrics such as call outcomes, talk times and call counts. As a native application, DialSource can work with custom fields and objects by integrating with users' existing CRM. DialSource provides records, charts and graphs to monitor rep performance and track key metrics. Pricing of the product is available on request and support is extended through email, phone, live chat and documentation.
Specifications
Business Size
Startup
Deployments
Premise
Language Support
English
Platforms
Product Details
Features
Performance Management
Opportunity Management
Contact Management
Call Recording
Call Management
Performance Metrics
Dashboard
Call Center Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Lead Distribution
Campaign Management
Blended Call Center
Call Logging
Inbound Call Center
Manual Dialer
Outbound Call Center
Call Sharing
File Transfer
Instant Retrieval
On-Demand Recording
Data Management
Call Reporting
Power Dialer
Preview Dialer
Auto-Dialing
Call List Management
Reporting/Analytics
Auto Dialer
Archiving
Queue Management
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