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Dialpad Software

Name: Dialpad Software
Rating: 4.5 (2 reviews)

By Dialpad

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Highlights : About Dialpad Software

Three-way calling

Text Reply

Call Waiting

Simultaneous Ringing

International Calling

HD Audio & Video Calling

About Dialpad Software

Dialpad's native Voice Intelligence features include real-time transcription, sentiment analysis on active calls and highlighted action items within post-call transcriptions. Dialpad’s interface is able to integrate with business platforms such as G Suite, Office 365, Zendesk and Salesforce. Dialpad Talk doesn’t require any additional hardware, infrastructure or IT support.

Specifications

Business Size

Startup

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Three-way calling

Text reply

Call waiting

Simultaneous Ringing

International Calling

HD audio & video calling

SMS Messaging

MMS Messaging

Custom abbreviated dialing

Customer greetings & music

Switch between devices

Call logging

Application integration

Call recording

Call routing

Call transfer

Call screening

Communication management

CRM integration

Employee management

File transfer

Instant messaging

Meeting management

Microsoft Office integration

Group messaging

Secure data storage

Single sign on

Third Party Integration

Visual Voicemail

Call Center Management

Web Analytics

Drag & Drop interface

Data storage management

Chat Functionality

Live / video conferencing

Call list Management

Multimedia Support

Fax Management

Virtual Attendant & IVR

Company Directory

Web Portal Management

Benefits

VoIP Technology

Best-in-breed VoIP technology including WebRTC and the Opus codec deliver crystal-clear voice calls.

Complete communications solution

Complete communications solution keeps teams and users connected with voice, video, messaging, and meetings across desktop and mobile devices.

Cloud-based Architecture

Cloud-based architecture means no expensive hardware to buy and no complicated infrastructure to build and maintain.

Flexibility

Mobile-first approach to iOS and Android apps provide users with the flexibility to communicate and collaborate from anywhere.

Integrations

Smart integrations with Google G Suite and Microsoft Office 365 allow users instant and in-context access to important emails, documents, and dates.

Modern Business Features

Modern business features including live call switching and call analytics provide users with up-to-date tools for the future of work.

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