Dialfire is a cloud-based call center solution designed to help small to large enterprises manage and streamline all inbound and outbound calling processes. It comes with predictive dialer, automated workflows, real-time analytics capabilities, which enables users to handle all phone campaigns via a centralized platform.
Dialfire is a cloud-based call center solution designed to help small to large enterprises manage and streamline all inbound and outbound calling processes. It comes with predictive dialer, automated workflows, real-time analytics capabilities, which enables users to handle all phone campaigns via a centralized platform.
Specifications
Business Size
Small
Deployments
Cloud
Language Support
English
Platforms
Product Details
Features
Blended Call Center
Call Logging
Computer Telephony Integration
Manual Dialer
Outbound Call Center
Predictive Dialer
Quality Management
Queue Management
Reporting/Analytics
Workforce Management
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Lead Capture
Lead Management
Benefits
Supports Multiple Tenants
Dialfire supports multiple tenants. Share campaign tasks with another call center and with limited access rights.
Automatically create the contacts
Import contacts in spreadsheet format and with any number of rows and columns. Dialfire will automatically create the contacts with all data provided. You decide how Dialfire should deal with duplicates.
Automatize your campaign with automated data flows
Automatize your campaign with automated data flows comprising multiple steps. Dialfire supports campaign steps such as outbound call, export (csv or pdf mail merge), e-mails and webhooks for the integration with your native systems
Supports Do-not-call lists
Dialfire supports Do-not-call lists. You decide if they should be taken into account for all your campaigns or only for a specific one.
Recommended Product
Social Media Premium Package
Features: 30 High Quality Postings 3 Social Media Platform
Website Design Standard Package
Features: Linking 30 to 50 static pages. Call to Action feature.
By claiming your product on Warebuy, you are contributing to the Warebuy business database. By keeping your Product up-to-date, you will be promoting yourself to a huge online audience and helping to maintain our owner-verified dataset. After claiming, you can add images, prices, features, case studies, etc. to your product at free of cost.
