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CxEngage

Name: CxEngage
Rating: 4.5 (2 reviews)

By Serenova

1205 Interested

Highlights : About CxEngage

Rock-Solid Reliability

Insightful Analytics and Reporting

Ability To Quickly Scale Up and Down

Global Reach

About CxEngage

CxEngage is a cloud-based call center solution designed for businesses of all sizes. It offers automatic call distribution (ACD), interactive voice response (IVR), computer telephony integration (CTI), auto dialer and reporting functionalities within a suite

Specifications

Business Size

Small

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Rock-Solid Reliability

Insightful Analytics and Reporting

Ability To Quickly Scale Up and Down

Global Reach

Opportunity To Fit Into Your Ecosystem

High Quality Global Voice

True Omnichannel

Benefits

Base your agents anywhere in the world

Base your agents anywhere in the world; they only need a browser and Internet connection. Utilize pre-built integrations to the world’s largest CRM providers and Workforce Optimization solutions

Get affordable global telephony that delivers crystal clear voice quality

Get affordable global telephony that delivers crystal clear voice quality – even internationally.

Give customers a consistent experience

Give customers a consistent experience, regardless of the channel they choose, while agents have the necessary information to support interactions across any channel

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