Highlights : About Customer Thermometer
SEND FEEDBACK & CAPTURE
REPORT & SHARE
Enterprise-grade data and security
Up and down grade plans at any time
Annual and bi-annual billing available at Flyer level and above
Custom and enterprise plans available on demand
Multi-user and read-only access options available
Clickblocker technology to ensure sanctity of response
Enterprise master custom dashboards and views
Stevie Award winning Ministry of Magic Customer Support team
Product Details
Benefits
Import customer data via CSV file
Add custom fields such as job position, department, city.
Sync custom fields with your Thermometer survey template to make create personalized questions
Real time notifications when customers are disappointed or when you receive a comment. Receive alerts on mobile devices. Set up alerts so they go to the most appropriate person to take action.
Calculate your Net Promoter Score and monitor your NPS in real time. Track responses back to the individual person who clicked.
Embed charts on your Facebook or website to display survey results publically
Time survey "blasts" and set up reminder blasts.
Can also be used for monitoring staff happiness