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CrowdTwist
CrowdTwist

CrowdTwist

By CrowdTwist


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Highlights : About CrowdTwist

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Interaction tracking

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Segmentation

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Predictive analytics

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Third party integration

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Business intelligence

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Customer activity reporting

About CrowdTwist

CrowdTwist is a cloud-based customer loyalty platform and engagement marketing solution for businesses of all sizes, which aims to drive engagement and loyalty by providing users with the tools to create personalized, omnichannel experiences using predictive analytics and visitor data. Designed to help brands enhance relationships with their customers and retain clients in the long-term, CrowdTwist allows users to create incentive programs using data gathered from behavior tracking. Businesses can use the CrowdTwist platform to incentivize their customers in order to encourage loyalty and engagement, with tools for tracking and rewarding behavior. A range of different spend and engagement behavior types can be tracked, including reading a blog or article, making a purchase, writing a review, referring a friend, following the brand on social media, and more. The built-in predictive analytics automatically gather data on website visitors and convert this data to deliver personalized, targeted content with the aim of converting or retaining these visitors.

Specifications

  Business Size
Small
  Customization
Yes
  Deployments
Cloud
  Language Support
English
  Platforms

Product Details

Features

Interaction tracking

Segmentation

Customer portal

Customer activity tracking

Membership management

No-card loyalty system

Calendar/reminder system

Rewards management

Customer analysis

Lifecycle management

Predictive analytics

Third party integration

Customer loyalty program

Business intelligence

Customer activity reporting

Benefits

Utilize CrowdTwist’s loyalty tools to engage and retain existing customers.

Third Party Platforms

Integrate with a range of third party platforms including social media sites such as Facebook, Twitter, and Instagram, as well as CRM systems, gift card and experience providers, and more.

Active Relationships

Build profitable and active relationships with customers and deploy incentives to drive increases in high value behavior and spend, while simultaneously developing a proprietary data asset.

Predictive Analytics

Benefit from CrowdTwist’s predictive analytics which leverage machine learning to create customer segments and deliver relevant, personalized experiences to customers.

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