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Crisp

Name: Crisp
Rating: 4.5 (2 reviews)

By Crisp

886 Interested

Highlights : About Crisp

Agent Scheduling

Campaign Segmentation

Hubspot Integration

Marketing automation

Salesforce Integration

Third Party Integration

About Crisp

Crisp is a an all-in-one multi-channel customers platform for interacting with customers and improving customer satisfaction. From sales to customer support, Crisp helps keep the workflow simple. Users can add teammates to support chat and email, all from a single user interface. With Crisp, users can see what visitors are typing in real time, allowing them to respond with the right information in little to no time. Teams can reply to all inbound queries from Crisp Live Chat, email, messenger, Twitter, and SMS. Messaging features include bots, mentions, notes, video and audio chat, canned responses, file sharing and emojis. Crisp's MagicMap provides an accurate count of active users on a map. MagicBrowse gives users a view of the visitor’s screen, helping to close more deals and resolve more support tickets. With Live Assist, users can grant agents temporary control in order to resolve issues directly, and developers can benefit from the Live Debug feature to fix bugs on the go.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English,German,Spanish,French,Portuguese,Russian,Chinese,Japanese,Dutch

Platforms

Product Details

Features

Agent Scheduling

Campaign Segmentation

Customizable Branding

Hubspot Integration

Inbox Management

Knowledge Database

Marketing automation

Mobile Integration

Proactive Invitations

Salesforce Integration

Third Party Integration

Transfers / Routing

Two-Way Audio & Video

White Label Branding

Video Chat

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