Home > Softwares > CRM Offerings > CRM Software > Creedenz CXM

Creedenz CXM

Name: Creedenz CXM
Rating: 4.5 (2 reviews)

By Creedenz Solutions

1066 Interested

Highlights : About Creedenz CXM

Segment customers to plan and tailor marketing campaigns

Provide accurate, user-ranked content within knowledge bases

Automation of the lead-opportunity-quote process

Creedenz Cloud dashboard with mobile access included

About Creedenz CXM

Creedenz CXM is purpose-built Customer Relationship Management (CRM) suite with an emphasis on driving customer engagement. Offering users 24/7 access via a secure web portal and dashboard-based interface, CXM can also be deployed on-premise to provide flexible compatibility across mobile and desktop devices. Boasting real time data capture, customer interactions can by dynamically managed across expandable core areas of business spanning collaboration, sales, services, marketing and automation. Centralize project management by setting milestones, scheduling tasks, integrating email and tracking social network mentions. Get 360-degree views of customer interactions to pinpoint sales opportunities, manage pipelines and forecasts while receiving personalized ad-hoc reports or sales analytics. CXM also enables the provision of a self-service web portal to customers seeking support, enabling ticket submissions and knowledge base access. Automation of sales workforce alerts, marketing activities and customer services streamlines workflow, harnessing CXM’s cross-system integration and tailored rules-based engine. The system’s unique Adaptive Data Engine (ADE) enables broad customization to fit specific business needs, made possible by a declarative meta-data based approach.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Segment customers to plan and tailor marketing campaigns

360-degree view of customers and interactions

Provide accurate, user-ranked content within knowledge bases

Automation of the lead-opportunity-quote process

Route leads to teams, generate leads & sales with one touch

Creedenz Cloud dashboard with mobile access included

Personalized views for deal pipeline & sales progression etc

Sales forecasting management and reporting

Manage milestones, tasks, and task dependencies

Execute multi-level and multi-wave marketing campaigns

Automate email marketing with unlimited email templates

Campaign budget tracking functionality

Benefits

Creedenz CXM is available within Creedenz Cloud and On-Premise packages offering 50-500GB storage on private servers, with mobile access as standard.

CXM solutions provide a more dynamic and adaptable environment over typical CRM systems, managing customer engagement across key business areas.

View 360-degree profiles of customer sales interactions, track pipeline and forecasts in real time, manage workflows and view sales performance analytics.

Execute multi-level and multi-wave marketing campaigns with automated email, alerts, budget tracking, campaign analysis and customer targeting tools.

Offer self-service customer support via web portal and knowledge base access, plus a host of features for general business automation and workforce collaboration.

Recommended Product

Social Media Premium Package

Features: 30 High Quality Postings 3 Social Media Platform

Website Design Standard Package

Features: Linking 30 to 50 static pages. Call to Action feature.

Diginyze Standard Cloud

Features: Upto 500 products Listing 24/7 Chat BOT support.

ECommerce SEO Gold Package

Features: 1- 100 products optimized Easy way to position your ecommerce store in Google, Yahoo, and Bing results

SEO Advance Package

Features: Upto 200 Keyword Optimization ROI-Driven SEO

360 Enterprise Suite

Features: Improves personal, office, and enterprise productivity Lead and Customer Support

CareerArc Outplacement

Features: Employee Lifecycle Management For Employers

Deskera HRMS

Features: Employee lifecycle management Expense reporting

Nicoka HR

Features: Attendance management Expense Management