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Coolfront Software

Name: Coolfront Software
Rating: 4.5 (2 reviews)

By Coolfront

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Highlights : About Coolfront Software

Service Price Control

Digital Signature Support

Service Dispatch Management

Maintenance Performance Reports

Client Profile Database

Office-to-Field Workflow

About Coolfront Software

Coolfront is a cloud-based HVAC solution that allows users to carry and access their flat rate pricing and repair database on a mobile device. It caters to small sized plumbing, electrical and HVAC contracting businesses. Coolfront leverages a consolidated contracted service workflow. Users begin by entering work order information and assigning the service call to a field technician. Field technicians receive the work order on their mobile device based on which they can select repair plan from the existing database. Invoices are automatically delivered to the business office and the customer as soon as a repair work is done. Coolfront can also capture customer approval and signature within the mobile app. It also offers QuickBooks integration and carries over 25,000 repairs in its database.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Service Price Control

Digital Signature Support

Service Dispatch Management

Maintenance Performance Reports

Client Profile Database

Office-to-Field Workflow

Third-Party Apps Integration

Price Database

Contractor Management

Field Work Management

Automatic Maintenance Scheduling

Client Order History Record

Up-to-the-minute Updates

Benefits

Upfront Pricing

With Coolfront, service contractors no longer have to negotiate prices with customers. The application suggests a predetermined price that will be offered to clients. Contractors can choose to maintain it or adjust it.

Automatic Maintenance Proposals

Once a customer agrees to a price, the application automatically proposes maintenance agreements to customers on their device’s screen.

Monthly Agreements

With the application, service businesses are able to create monthly agreements they can offer their customers. These never expire, thus saving customers time and effort in renewing them.

Updated Service Prices

Coolfront has a database with preset prices for services and repairs that is regularly updated. The prices are based on the current range offered in the industry so contractors remain competitive.

Payment Processing

Coolfront has an optional for-a-fee feature called Agreements. It adds more functions to the application, such as customer maintenance reminders.

All in the Cloud

Coolfront is a cloud-based application that contractors can employ in managing their business without going through the paperwork.

Offline Processing

But even with business’ data in the cloud, they do not need to be online all the time to use Coolfront. They can take the application anywhere with no internet connection, make updates, and schedule service appointments giving owners and workers more mobility.

Smooth Workflow

Coolfront acts as a link between the office and the field. The application sends real-time alerts to the office whenever a new work order comes in and relays the information to the field.

Client Order History

With Coolfront, contractors can spend less time trying to diagnose a customer’s problems. The application keeps tracks of previous work orders as well as maintenance agreements.

Automated Maintenance Scheduling

Coolfront automatically sets the schedule for maintenance visits to customers’ homes and workplaces. Clients are assured that their problems are routinely addressed and contractors can keep them happy with excellent service.

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