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Comview

Name: Comview
Rating: 4.5 (2 reviews)

By Comview

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Highlights : About Comview

Unattended call management

Analyze usage data and inventory

Telecom audit & optimization

About Comview

Comview provides TEM (telecom expense management) software with integrated WMM (wireless mobility management) and call accounting solutions for enterprise organizations. The platform enables users to manage all telecom usage and assets from a single, centralized interface, and includes features for invoice management, procurement, audit and optimization, IT asset management, and more. Comview’s invoice management solution consolidates carrier invoicing from various sources and formats, into a single database. The system assumes time-consuming tasks such as inventory building, loading of invoices, coding for allocation, approval processes, and more. Comprehensive audits and extensive reporting capabilities provide visibility into spend and usage across the organization. Wireless expense management features include inventory and usage monitoring, billing error analysis, rate plan optimization and implementation, contract compliance, automated charge-backs, and more. Audit and optimization features help to identify potential problem areas and recover incorrect billing payments. Procurement and order management options include a self-service portal which allows employees to order devices / services from an approved catalog. Comview’s call accounting module provides the data and tools for reporting on multiple types of usage, as well as average call duration, least cost routing, system efficiency, and VoIP bandwidth utilization. Asset management features help enterprises keep tabs on hardware assets and IT software in real time, including license compliance, product standardization, cost containment, and more.

Specifications

24/7 Support

Yes

Business Size

Mid-Market

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Telecom expense management

Wireless expense management

Mobility management

Telecom audit & optimization

Automate and streamline manual processes

Spend and usage visibility

Identify & resolve billing errors

Real-time data

Integrated TEM platform

Inbound reporting

Talk time tracking

Unattended call management

Analyze usage data and inventory

Benefits

Comview helps enterprise organizations simplify the process of managing fixed and mobile telecom by automating and streamlining manual processes.

Invoice management features help ensure accurate and timely payment for a large number of monthly telecom invoices from multiple carriers, and in different formats.

Comview collects invoice and usage data from each mobile carrier, and presents the information in a consistent view for efficient wireless expense management.

Enterprises can quickly identify high/low/zero usage devices, and scan incoming mobile carrier data for billing errors and contract compliance.

Comview enables users to track calls and usage for legal and HR purposes, as well as monitor system efficiency, allocating charge-backs, and more.

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