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Coherent

Name: Coherent
Rating: 4.5 (2 reviews)

By Synergy Information Systems Inc

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Highlights : About Coherent

Job in progress tracking

Planning calendar

Service history tracking

Work request management

About Coherent

Coherent is a facilities management solution for facilities groups of all sizes. It includes work order management, asset management and maintenance management. Coherent gives managers access to a dashboard detailing key performance metrics for all sites. Users can also review the calendar of all work items grouped by day, week and month and filter work by site, technician, vendor, equipment type, status and department. Work requests can be submitted via a variety of channels and Coherant notifies the appropriate managers, who approve the work items and assign them to technicians.

Specifications

Business Size

Startup

Deployments

Premise

Language Support

English

Platforms

Product Details

Features

Job in progress tracking

Planning calendar

Service history tracking

Warranty tracking

Work request management

Technician management

Predefined service categories

Preventative maintenance task library

Customizable reporting

Email notifications

Task scheduling

Vendor management

Project cost tracking

Equipment health scorecards

System level monitoring

Benefits

Track and schedule tasks

Technicians, managers, and administrators can track work tasks and scheduled preventative maintenance in the daily, weekly, and monthly calendars, with the ability to filter calendars by site, technician, department, vendor, equipment, work type, and more.

Request via web portal

Users can submit work requests via web portal, email, or smartphone, and managers can approve and assign work items to vendors, technicians, or teams, with automatic status update notifications.

Vendor portal

The vendor portal allows vendors to submit fixed price or hourly bids for tasks, and record the work performed and associated costs for each work order.

Easy interface

Users are presented with a role-based interface which displays all the features required to perform daily tasks.

Pre-built queries

Pre-built queries allow users to track routine tasks, and users can employ searches to track costs via equipment, equipment type, technician, department, site, vendor, or project, and create custom filters to refine search results.

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