Highlights : About CFAST
Product Details
Features
Chargeback tracking
Electronic ordering
Contract negotiation
Internal cost allocation
Mobile line compatibility
Carrier access billing
Commission management
Extranet for clients
Inventory management
Customer service IVR
Flexible rate tables
Benefits
Manual and internal incidents can be created, and users can enter, follow, recover, and close all exchanges regarding incidents based on a range of standards.
Service billing for subscriptions, communication costs, packages, and more can be managed, with personalized bills, payment recording, and activity tracking.
Customers can download bills, call details, and other documents, and track their consumption and communication statistics for current and previous months through the extranet.
Sales commission can be managed with flexible compensation criteria and trigger conditions, and summaries of invoices generated by business partners and sales teams.
Users can track and manage inventory, classify products by model, provider, or manufacturer, create personalized product files, monitor stock status, and more.



