BotXO is a cloud-based chatbot solution for e-commerce, webshops and customer care centers. The solution provides Artificial Intelligence (AI) enabled chatbot for marketing, human resource and management professionals and helps users automate interactions between support teams and clients. BotXO enables businesses to launch a chatbot on their mobile application, messenger, website and integrate with Zendesk. Various departments and individual professionals can also manage the chats between human agent and an AI bot. BotXO sends live notifications to managers via email when a customer wants to get in touch with a human. BotXO supports the chat in multiple languages such as English, German, Spanish, Swedish and Danish. The solution also connects with webforms to track conversations and handle user sensitive data. Integration is offered with MailChimp, MobilePay, Microsoft Dynamics CRM and more. Services are offered on a monthly subscription basis and customer support is available via email, phone and a dedicated bot operator from BotXO.
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