Highlights : About BirdEye
Alert filtering
Automatic reminders
Benchmarking
CRM integration
Category analysis
Collaboration tools
Competitor analysis
Custom review mircosite
Customer conversation monitoring
Customer reviews
Customer surveys
Data synchronization
Dynamic content
Email & SMS alerts
Employee performance evaluation
Feedback management
Issue management & resolution
Keyword & hashtag tracking
Listing management
Natural language processing engine
Net promoter score (NPS)
Product Details
Benefits
Benefits 1
Birdeye provides the best in class features that help business to monitor, organize, respond, and track reviews. It’s a powerful, comprehensive platform that transforms feedback into impactful insight. It’s designed to be an easy to use solution with multiple integration options that help clients to start using it immediately. Whether you are running a small business, an enterprise, or are partners, Birdeye might be your key to success.
Benefits 2
This platform utilizes one comprehensive dashboard that is capable of displaying feedback from over 250 sites in real time. The system sends you real time email or SMS alerts when your business reviews are posted. Birdeye also gives you the freedom to filter the alerts by their source and rating. This ensures you get notifications for reviews that are most critical to your business.
Benefits 3
All reviews are effectively indexed by search engines. Also, this platform makes it easy to boost your SEO and transform your online presence into a superior marketing tool. You can also improve your listing with dynamic content including; photos, video, incentives, and menus. This helps you to stand out and increase your click through as well as the conversion rate.
Benefits 4
Birdeye also integrates into major CMS, CRM, and accounting platform making it easier to automate your review collection strategies. The systems help you to engage your customers in real time without altering workflows. It gives your business complete control of every customer based business decision as you scale growth.