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Bella FSM

Name: Bella FSM
Rating: 4.5 (2 reviews)

By Bella FSM

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Highlights : About Bella FSM

Inventory Management

Task Management

Appointment Management

Work order management

Electronic Signature

Contract Management

About Bella FSM

Bella FSM is a cloud-based field service management system designed for business owners, managers, field employees and technicians. It offers customer management, scheduling and dispatch, work order management, billing and invoicing within a suite. Android and iOS apps available. Bella FSM features work order management, which allows users to create work orders and track status in a dashboard. The product also features customer management, which allows users to record customer data, such as locations, contacts, equipment, service history and communications. Bella FSM features billing and accounting, which allows users to manage estimates, invoices, transactions, billing and payments. Users can also integrate with Quickbooks and create financial reports. In instances of emergency dispatching, the system an automated text alert to the employees and subcontractors. The product also features maintenance management, which allows users to track and manage maintenance and service contracts. Pricing is per month. Support options include via phone and email.

Specifications

Business Size

Startup

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Inventory Management

Task Management

Appointment Management

Dispatching

Inventory control

Work order management

Customer Database

Self Service Portal

Electronic Signature

Billing and Invoicing

Call Center Management

Contract Management

Dispatch Management

Contact Database

Quotes / Estimates

Job Management

Mobile Access

Preventive Maintenance

Service History Tracking

Technician Management

Job tracking

Recurring Appointments

Payment Collection in the Field

Time Clock

Benefits

Cloud-based Platform

Bella FSM is a cloud-based platform that enables streamlining and synchronization of field service management tasks from any desktop or mobile device.

Real-time Access

The product provides real-time access to all customer data offering workforce to perform functions like updating work orders in real-time, escalation of support issues, tracking inventory availability, and accessing customer history online.

Employee Management

The software supports employee management by tracking task status and enabling the assignment of job schedules to field-service employees, based on their task status.

Fully Customizable

Bella FSM is fully customizable to the level of customizing terms & forms, having separate pages for each customer type, and creating as many custom fields as required.

Manage Quotations and Invoices

The products enable SMBs to manage quotations, invoices, and accounting operations such as creating invoices & work-orders, managing accounts & transactions, and managing accounts through a third-party operator.

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