Basic Online CRM is a web-based customer relationship management (CRM) system which helps businesses centrally manage customers and prospects and record all related activities. Flexible configuration and bespoke development help companies record and track current clients and new leads in the pipeline. Document storage and information recording is key to managing successful leads. Other integrated apps, include project, HR, expenses and assets management plus timesheets.
Basic Online CRM is a web-based customer relationship management (CRM) system which helps businesses centrally manage customers and prospects and record all related activities. Flexible configuration and bespoke development help companies record and track current clients and new leads in the pipeline. Document storage and information recording is key to managing successful leads. Other integrated apps, include project, HR, expenses and assets management plus timesheets.
Specifications
Business Size
Startup
Customization
Yes
Deployments
Cloud
Language Support
English
Platforms
Product Details
Features
Telemarketing management
Customer pipeline
Interaction tracking
Incoming call management
Lead tracking integration
Call response tracking
Lead segmentation
Flexible lead assignment
Knowledge management
Vendor performance rating
Service call management
Response management
Supplier risk management
Corrective actions (CAPA)
Disaster risk assessment
Benefits
Offers bespoke development and integration with other apps.
Stores detailed contact and company information in the CRM.
Allows users to check activities and outstanding items and reminders at-a-glance from the activity dashboard.
Ensures tasks are managed efficiently with automatic notifications and reminders.
Basic Online CRM is mobile responsive which gives users the flexibility to work from anywhere, on any smartphone or tablet device.
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