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Autom8 Enterprise
Autom8 Enterprise

Autom8 Enterprise

By Kensington Steele Limited


  •  1016 Interested

Highlights : About Autom8 Enterprise

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Fully compliant with Ofcom, PCI-DSS and ICO regulations

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Reporting and analytics functionality

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API keys and integration

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Military grade encryption

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Real time statistics

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Campaign management

About Autom8 Enterprise

Autom8 Enterprise is a complete cloud contact center solution for call centers and businesses who make and receive calls, to and from anywhere in the world. The solution maximizes talk time and enhances productivity through lead management, call back handling, skill based routing and response recording. Autom8 Enterprise provides users with a complete view of the contact center, on one single platform. The dialler is fully customizable towards any business’ specific needs and requirements, and can be designed and developed to suit any work process preferences. Autom8 Enterprise is omnichannel ready and works with voice, email, SMS, mobile, web and social channels.

Specifications

  Business Size
Startup
  Customization
Yes
  Deployments
Cloud
  Language Support
English
  Platforms

Product Details

Features

Custom development

Fully compliant with Ofcom, PCI-DSS and ICO regulations

Predictive dialler

Reporting and analytics functionality

API keys and integration

Send leads direct to the dialler

Streamlined contact center

Military grade encryption

Real time statistics

Lead management

Response recording

Campaign management

IVR / voice recognition

Outbound call center

Quality management

Virtual call center

Benefits

Users can simplify and streamline their contact center by automating tasks and sending leads direct to the dialler.

Autom8 provides its users with API keys which allow emails, SMS, social media interactions and phone calls to automatically speak to the dialler.

Real-time statistics provide users with complete authoritative control over every aspect within the organization.

In order to successfully run Autom8 Enterprise, all users need is a computer, an internet connection, and a phone or headset.

Autom8’s predictive dialling technology is fully compliant with OFCOM regulations.

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