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Aurea CRM

Name: Aurea CRM
Rating: 4.5 (2 reviews)

By Aurea Software, Inc

969 Interested

Highlights : About Aurea CRM

Visual pipeline overview

Role-based dashboards

Marketing campaign management

Case management

Service technician job management

About Aurea CRM

Aurea CRM - previously update.CRM - offers a range of industry and role-specific solutions with specific feature-sets to meet the needs of sales, marketing and service teams. The web-based CRM offers unique solutions for engineering and manufacturing, construction, pharma and medical engineering, financial services, consumer products, and other industries. Aurea CRM acts a personal assistant and customer management tool for sales, marketing and service teams. Sales teams benefit from the app's tasks and appointments management tools, as well as prospect analysis, comprehensive customer data, visual relationship network maps, competitor analysis and more. The CRM solution for marketing teams lets you create, track and evaluate campaigns with a multi-tier visual campaign designer and a campaign analysis tool. For service teams, Aurea CRM lets you view all service requests through a service dashboard and the app reminds you of overdue service tasks such as routine maintenance checks. The CRM lets you create tickets for service cases, helping to source and dispatch the best technician for the job. Technicians in the field can use Aurea CRM to access live maps and documentation.

Specifications

Business Size

Small

Customization

Yes

Deployments

Cloud

Language Support

English,German,Spanish,Czech,French,Polish,Dutch

Platforms

Product Details

Features

Specific industry solutions

Visual pipeline overview

Tasks & appointments overview

Role-based dashboards

Appointment calendar

Relationship network map

Marketing campaign management

Case management

Service technician job management

Mobile documentation

Analytical CRM solution

Multiple 3rd party integrations

Multi-campaign

Customer data & history

Benefits

Full suite of mobile apps

Whether on the road, at a point-of-sale, or in a meeting, Aurea’s mobile CRM solutions mean you can access customer information, process orders, and comprehensively manage your accounts wherever and whenever. Aurea’s user-friendly mobile CRM solutions are optimized for the mobile devices you use every day, such as smartphones, tablets, iPads, and laptops, and are tailored to fit your specific device and platform needs.

Hybrid cloud deployment model

The Aurea hybrid cloud deployment model leverages the best of AWS to deliver improved availability over on-premise deployments, greater scalability, and lower TCO. Every aspect of monitoring, ops, upgrades and maintenance falls under higher levels of accountability and scrutiny, while customizations and one-off integrations become part of a supportable, maintained, tested, extendable, and documented system.

Increase performance speed by 6x

Aurea CRM Enterprise offers a superior platform for growth and innovation, including up to 6x faster performance than the standard edition, streamlined UX, additional add-ons and integrations, and Platinum Support.

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