Highlights : About AsisteClick
Product Details
Features
Proactive invitations
Transfers / routing
Collaboration tools
Multi-channel communication
Ticket management
Assignment management
Automateds scheduling
Social media integration
Management reports
Automatic notifications
Intelligent chat invitations
Canned messages
File attachments
SSL security
Benefits
Chat with customers in real-time through live chat.
Analyze customer support team performance using management reports.
Ensure secure chat communication with 256bit SSL security.
Maintain a chat log to help audit operator performance.
Create and use canned messages as shortcuts to frequent questions.
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