AppFollow

About AppFollow

AppFollow is a cloud-based mobile analytics solution which assists businesses of all sizes with review management and competitor analysis. Its key features include channel attribution, revenue tracking, social sharing and sentiment analysis. The application comes with an app store optimization module which assists users with keyword tracking and rank analysis. With the review management feature, teams can view reviews from multiple channels on a centralized dashboard, track review changes and send responses. Managers can assign reviews to developers, customer support teams and product owners and monitor ratings. Support teams can use the semantic analysis functionality to measure user attitude and use predefined templates to resolve customer issues. AppFollow integrates with third-party applications such as Slack, Zendesk, Intercom, Discord, Helpshift and Helpscout. The preview tool lets users check if titles and subtitles are visible on different devices and check graphics. Teams can generate daily, weekly or monthly reports with average conversion rates for each application category.