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Antlere

Name: Antlere
Rating: 4.5 (2 reviews)

By Antlere

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Highlights : About Antlere

Embeddable surveys

Data analysis tools

Personalized introduction messages

Campaign segmentation

About Antlere

Antlere is a web-based Net Promoter Score (NPS) survey software which enables brands to distribute surveys through multiple channels and analyze customer feedback. Customers can be sent 2-question NPS surveys by email or SMS, asked in-store, or surveys can be embedded directly in websites. Antlere automatically decodes feedback for interpretation, with text analysis to give insight into trending topics, and sentiment analysis to identify positive, negative, or neutral emotion in feedback. Manual and automatic tags allow users to organize feedback and analyze trends, and the number of mentions of individual products and services can also be tracked.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Embeddable surveys

Data analysis tools

Personalized introduction messages

Campaign segmentation

Customizable branding

Sentiment analysis

Customer segmentation

Manual & automatically generated tags

Text analytics

Benefits

Embeddable surveys

Surveys can be distributed to customers via email ot SMS, sent out as web links, embedded directly in websites, or customers can be asked for their responses in-store.

Segmented campaign

Segmented campaigns can be created to determine which customers, store locations, and purchasers of which product or service have had a positive experience of the brand.

Customizable branding

Survey branding can be customized with company logos, personalized introduction messages, and inline text editing.

Text analytics

Text analytics gives users insight into which topics are trending, and sentiment analysis can be used to interpret whether emotion expressed in feedback is positive, negative, or neutral.

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