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Alloy Navigator Software

Name: Alloy Navigator Software
Rating: 4.5 (2 reviews)

By Alloy Software

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Highlights : About Alloy Navigator Software

Automated Routing

Document Storage

IT Asset Management

Knowledge Base Management

Ticket Management

Service Level Agreement (SLA) Management

About Alloy Navigator Software

Alloy Navigator is an IT service and asset management solution that enables organizations of all sizes to manage their IT operations. This solution offers fully integrated help desk, network inventory and knowledge base capabilities, plus ITIL standards such as change and configuration management. Navigator also creates relationships automatically between meaningful data while providing a comprehensive view of IT infrastructure components.

Specifications

Business Size

Small

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Service Level Agreement (SLA) Management

Multi-Channel Communication

Interaction Tracking

Email Integration

Customizable Branding

Alerts / Escalation

Automated Routing

Document Storage

IT Asset Management

Knowledge Base Management

Self Service Portal

Ticket Management

Reservations Management

Disposal Management

Check-in/Check-out

Audit Trail

Barcoding/RFID

Activity Tracking

Depreciation Management

Location Tracking

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