Aircall provides simplified, professional phone support for businesses of all sizes. The company’s software is designed for startups and customer support teams with between five and 50 people. Most Aircall users work within the technology space, with international and remote operations teams becoming frequent users of the software.
Aircall provides simplified, professional phone support for businesses of all sizes. The company’s software is designed for startups and customer support teams with between five and 50 people. Most Aircall users work within the technology space, with international and remote operations teams becoming frequent users of the software.
Specifications
Business Size
Small
Customization
Yes
Deployments
Premise, Cloud, Open API
Language Support
English,German,Spanish,French,Portuguese
Platforms
Product Details
Features
Phone Desktop Application
Phone Chrome Extension
Call Monitoring
After-Call Work
Call Conferencing
Call Recording
Toll-Free Numbers
International Numbers
Interactive Voice Response (IVR)
Shared Contacts
CRM Integrations
Computer Telephony Integrations (CTI)
Click-to-Dial
Phone Mobile Application
Call Routing
Customized Business Hours
Call Center Analytics
Call Queueing
Blacklist Numbers
Warm Transfer
Ring on Speakers
Forward-to-Phone
Power Dialer
Call Whispering
Skill-Based Routing
Insight Cards
Benifits
Intuitive Aircall Phone App for Inbound and Outbound Teams
Your team members can use Aircall’s phone application, whether they are on a desktop computer or mobile device. The intuitive and easy-to-install dialer feels familiar to anyone who has used a phone before. Your team can receive, make, and even manage calls right on the application. Additionally, Aircall is also available as a Chrome extension with its PowerDialer and Click-to-Dial feature.
Powerful Aircall Dashboard to Manage Your Call Center
The Aircall Dashboard allows you to manage your growing sales and support team all in one place. You can monitor your team’s activities and availability through its Live Feed feature. Furthermore, you can listen to live calls and initiate agent coaching on the dashboard.
Modern and Smart Phone System
Aircall is a modern phone system solution for modern businesses. It allows your team to start right away with easy set-up. You can start customizing as you start onboarding your team members.
Easy Integration with Your Workflow
Aircall knows that you already have your own workflow with its existing business platforms. That is why it is easy to integrate with one easy click. You can incorporate the Aircall application with popular sales and customer support platforms such as Hubspot, Salesforce, and Zendesk. It means managing and contacting your customers can be done in one seamless process.
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