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Aircall

Name: Aircall
Rating: 4.5 (2 reviews)

By Aircall

1440 Interested

Highlights : About Aircall

Customized Business Hours

Blacklist Numbers

Warm Transfer

Computer Telephony Integrations (CTI)

Skill-Based Routing

Call Whispering

About Aircall

Aircall provides simplified, professional phone support for businesses of all sizes. The company’s software is designed for startups and customer support teams with between five and 50 people. Most Aircall users work within the technology space, with international and remote operations teams becoming frequent users of the software.

Specifications

Business Size

Small

Customization

Yes

Deployments

Premise, Cloud, Open API

Language Support

English,German,Spanish,French,Portuguese

Platforms

Product Details

Features

Phone Desktop Application

Phone Chrome Extension

Call Monitoring

After-Call Work

Call Conferencing

Call Recording

Toll-Free Numbers

International Numbers

Interactive Voice Response (IVR)

Shared Contacts

CRM Integrations

Computer Telephony Integrations (CTI)

Click-to-Dial

Phone Mobile Application

Call Routing

Customized Business Hours

Call Center Analytics

Call Queueing

Blacklist Numbers

Warm Transfer

Ring on Speakers

Forward-to-Phone

Power Dialer

Call Whispering

Skill-Based Routing

Insight Cards

Benifits

Intuitive Aircall Phone App for Inbound and Outbound Teams

Your team members can use Aircall’s phone application, whether they are on a desktop computer or mobile device. The intuitive and easy-to-install dialer feels familiar to anyone who has used a phone before. Your team can receive, make, and even manage calls right on the application. Additionally, Aircall is also available as a Chrome extension with its PowerDialer and Click-to-Dial feature.

Powerful Aircall Dashboard to Manage Your Call Center

The Aircall Dashboard allows you to manage your growing sales and support team all in one place. You can monitor your team’s activities and availability through its Live Feed feature. Furthermore, you can listen to live calls and initiate agent coaching on the dashboard.

Modern and Smart Phone System

Aircall is a modern phone system solution for modern businesses. It allows your team to start right away with easy set-up. You can start customizing as you start onboarding your team members.

Easy Integration with Your Workflow

Aircall knows that you already have your own workflow with its existing business platforms. That is why it is easy to integrate with one easy click. You can incorporate the Aircall application with popular sales and customer support platforms such as Hubspot, Salesforce, and Zendesk. It means managing and contacting your customers can be done in one seamless process.

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