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AIhelp

Name: AIhelp
Rating: 4.5 (2 reviews)

By AIhelp

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Highlights : About AIhelp

Customer Engagement Center

Contract / SLA Management

Inbox / Queue Management

IT Service Desk

Multi-Channel Communication

Productivity Reporting

About AIhelp

AIhelp is a customizable in-app customer support & SDK messaging tool with AI chatbot, designed to help businesses meet customer requirements and satisfaction. The customer support platform is designed to help businesses enhance customer satisfaction by providing tools for in-app messaging and operations via an AI chat bot, auto-check forms, push notifications, alerts, spotlight, app indexing, and more. It’s built for business that want to develop customer relationships that are more loyal, personal, and productive. AIhelp enable's users to provide personalized support using machine learning for powerful cloud-based analytics which aim to make it easier to drive higher rankings and retention.

Specifications

Business Size

Small

Deployments

Premise, Cloud

Language Support

Arabic,Chinese,Dutch,English,French,German,Italian,Japanese,Korean,Russian,Spanish

Platforms

Product Details

Features

Customer Engagement Center

Contract / SLA Management

Inbox / Queue Management

Automated Routing

IT Service Desk

Multiple Brands / Products

Community Forums

Automatic Notifications

Multi-Channel Communication

Social Media Integration

Third Party Integration

Workflow Management

Business Intelligence

Productivity Reporting

Reporting & Statistics

Benefits

In-app messaging for case resolution and support

AI chat bots to solve simple tickets using artificial intelligence

Smart auto-check form collects information instantly for quicker resolution

Push notifications to reach and engage customers

Optimized agent workflows to segment and prioritize customers

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