Aceyus is a call center management software that provides real-time reporting and analytics for midsize and enterprise level contact centers in any industry. It is available for either on-premise or cloud-based deployment. Reporting and analytics capabilities help customers collect and manage incoming data from multiple sources or other systems, for example, ACD, IVR and CRM. The data is then combined and centralized. Aceyus makes the data actionable by producing real-time and near real-time reporting and analytics.
Aceyus is a call center management software that provides real-time reporting and analytics for midsize and enterprise level contact centers in any industry. It is available for either on-premise or cloud-based deployment. Reporting and analytics capabilities help customers collect and manage incoming data from multiple sources or other systems, for example, ACD, IVR and CRM. The data is then combined and centralized. Aceyus makes the data actionable by producing real-time and near real-time reporting and analytics.
Specifications
Business Size
Startup
Deployments
Cloud
Language Support
English
Platforms
Product Details
Features
Blended Call Center
Call Logging
Inbound Call Center
Outbound Call Center
Call recording
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