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800response

Name: 800response
Rating: 4.5 (2 reviews)

By 800response

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Highlights : About 800response

Caller Identification

Customizable Dashboard

Contact Import/Export

Lead Database Integration

Scheduled / Automated Reports

Marketing Reports

About 800response

800response is a cloud-based solution designed to help businesses streamline processes related to lead generation, call tracking, customer data capturing, marketing campaign management, and more. The solution offers local and toll-free tracking numbers, which lets organizations monitor and analyze incoming calls to improve customer interactions and targeting. 800response comes with a geo-based call routing functionality, which enables businesses to route incoming calls by extension number, country code, and business location. It offers a host of features including call prompts, mobile call routing, vanity numbers, alerts, data export, and more. The missed call monitoring module allows professionals to receive email or SMS notifications for missed/unanswered calls, facilitating follow-ups with prospective customers. 800response assists marketers with optimizing marketing campaigns based on customer age, income range, gender, and other demographics. 800response enables enterprises to gain insight into customer interactions, lead conversion rates, call volume, and agent performance via real-time analytics and reports. The built-in speech analytics feature allows users to monitor script compliance, training, and quality across the organization. Plus, it supports integration with various customer relationship management (CRM) systems.

Specifications

24/7 Support

Yes

Business Size

Mid-Market

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Ad Hoc Reports

CRM

Caller Identification

Campaign Attribution

Contact Discovery

Contact Import/Export

Customizable Dashboard

Interaction Tracking

Lead Database Integration

Lead Notifications

Lead Segmentation

Marketing Reports

Report Export

Scheduled / Automated Reports

Source Tracking

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