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5stelle

Name: 5stelle
Rating: 4.5 (2 reviews)

By 5stelle

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Highlights : About 5stelle

GDS / OTA integration

Online booking management

Point of Sale (POS)

Housekeeping management

Spa / activity management

Conference rooms management

About 5stelle

5stelle* is an all-in-one native cloud PMS for independent hotels and small chains with three to 150 rooms. The platform comes with an integrated booking engine, channel management, a mobile POS, and more. Users are able to manage all reception and administration tasks, online and offline sales, and improve client communication using the built-in CRM. 5stelle*’s client management features enable users to manage quotes and prepare personalized offers to send via email. Organizations are able to manage reservations from various channels, including OTAs (online travel agencies), GDS (global distribution system), the hotel's website, telephone and walk-ins. Users can handle billing, receipts and invoices, as well as any special requests, modifications, and supplementary services from the bar, restaurant or spa.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English,French,Italian

Platforms

Product Details

Features

GDS / OTA integration

Online booking management

Point of Sale (POS)

Guest experience (GEM)

Housekeeping management

Conference / meeting management

Spa / activity management

Personalized quotes & offers

Hourly services planning

Conference rooms management

Mobile check-in and check-out

Customer relationship management (CRM)

Multiproperty management

Revenue management systems integration

Reputation management systems integration

Benefits

5stelle* enables users to manage special guest requests and modifications to reservations while on the go via the mobile POS tool.

The platform helps eliminate the risk of overbooking with online availability updates in real time, including offline reservations such as telephone or walk-in bookings.

Users can avoid manually inserting data since all reservations from the website appear automatically in the planner, saving all client data in the client registry.

The 5stelle* platform integrates with over 80 third party platforms and external systems for optimizing revenue, reputation, and online reservation management.

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