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Cancellation, Refund and Return on WareBuy

Only purchases made on WareBuy.com are eligible for cancellation or refund or return, as the case may be, under this policy.


As the WareBuy.com offers both, Software and Smartware, on the platform, the terms governing their cancellation or return or refund are explained in brief below:


Buyer obligations

Seller obligations

After confirming that the item was returned to the seller, a refund of the cost of the item (less any loss in the item's value, if the item is returned after it was used or damaged by the buyer) and original shipping is sent to the original payment method or the buyer's PayPal account. If the buyer arranged shipping or picked up the item, we may not refund the amount of original shipping or pickup cost. The seller is required to reimburse WareBuy for the amount of the refund.


Refunds will be credited back to the credit/debit card that customers used to place their order; refunds are processed from our platform immediately after ascertaining that the return or cancellation is eligible for refund. That the time taken to credit to the customer depends entirely on the customers card issuer and/or bank account.

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