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IVR Software

Find the best IVR Software for your business. Compare top ERP, CRM, POS Software systems with customer reviews, pricing and get a free demo.

Total 11 Products Found

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ETS
ETS

ETS

By Occam Networks

Features: Multiple scripts Phone key input

Platforms Deployments Business Size Mid-Market


CallFire
CallFire

CallFire

By CallFire

Features: analytics reports Auto-attendant and call routing

Platforms Deployments Business Size Mid-Market


GoToConnect
GoToConnect

GoToConnect

By GoTo

Features: Team-based call distribution Find Me, Follow Me

Platforms Deployments Business Size Mid-Market


FluentStream
FluentStream

FluentStream

By FluentStream Technologies

Features: Record inbound/outbound calls for select extensions. With WebPhone you can turn your browser into your phone.

Platforms Deployments Business Size Mid-Market


Plum Voice Hosted IVR
Plum Voice Hosted IVR

Plum Voice Hosted IVR

By The Plum Group

Features: Roles-based permission controls Rapid application development

Platforms Deployments Business Size Mid-Market


ROUTEE
ROUTEE

ROUTEE

By AMD Telecom

Features: Chat / Messaging

Platforms Deployments Business Size Mid-Market


Smart Queue by AVOXI
Smart Queue by AVOXI

Smart Queue by AVOXI

By avoxi.com

Features: Automatic call distribution (ACD) skills-based routing Quality assurance / input tracking

Platforms Deployments Business Size Mid-Market


MiContact Center
MiContact Center

MiContact Center

By Mitel Networks

Features: Email, fax, voicemail, SMS & web chat integration Automatic speech recognition

Platforms Deployments Business Size Mid-Market


AISB Engine
AISB Engine

AISB Engine

By AI Secure Biometrics

Features: Speech-to-Text Analysis Voice Electronic Signature

Platforms Deployments Business Size Mid-Market


Fonvirtual Virtual PBX
Fonvirtual Virtual PBX

Fonvirtual Virtual PBX

By Fonvirtual

Features: Interactive Voice Response (IVR) Multi-Channel Data Collection

Platforms Deployments Business Size Mid-Market


Magnetic North
Magnetic North

Magnetic North

By Magnetic North

Features: Realtime & historical reporting Quality monitoring & coaching

Platforms Deployments Business Size Mid-Market


What is IVR Software ?

Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via a keypad. In telecommunications, IVR allows customers to interact with a company’s host system via a telephone keypad or by speech recognition, after which services can be inquired about through the IVR dialogue. IVR systems can respond with pre-recorded or dynamically generated audio to further direct users on how to proceed. IVR systems deployed in the network are sized to handle large call volumes and also used for outbound calling, as IVR systems are more intelligent than many predictive dialer systems.