Zendesk Sell (formerly Base) is the web and mobile-based customer relationship management application that allows B2B and B2C sales professionals to manage sales, track leads and engage proactively with customers from anywhere. The system features a standalone sales automation module with options for integrated channel management and web self-service capabilities. Zendesk Sell enables sales teams to capture, organize and properly track leads. Sales personnel can funnel leads from multiple sources including websites, spreadsheets or any marketing platform. Users can track sales and have full visibility into the sales pipeline with robust sales reporting feature. Sales team leaders can monitor sales process by managing regions and teams through Base. Users can establish and monitor quotas and goals for specific teams and reps, all via smartphone or other mobile devices. Zendesk Sell has native applications for iOS, Android and Windows phones. The solution can also integrate with MailChimp. The system is suitable for small to midsize companies across most industries looking for a mobile CRM solution.
Zendesk Sell (formerly Base) is the web and mobile-based customer relationship management application that allows B2B and B2C sales professionals to manage sales, track leads and engage proactively with customers from anywhere. The system features a standalone sales automation module with options for integrated channel management and web self-service capabilities. Zendesk Sell enables sales teams to capture, organize and properly track leads. Sales personnel can funnel leads from multiple sources including websites, spreadsheets or any marketing platform. Users can track sales and have full visibility into the sales pipeline with robust sales reporting feature. Sales team leaders can monitor sales process by managing regions and teams through Base. Users can establish and monitor quotas and goals for specific teams and reps, all via smartphone or other mobile devices. Zendesk Sell has native applications for iOS, Android and Windows phones. The solution can also integrate with MailChimp. The system is suitable for small to midsize companies across most industries looking for a mobile CRM solution.
Specifications
Business Size
Small
Deployments
Premise, Cloud
Language Support
English
Platforms
Product Details
Features
Activity tracking
Automatic notifications
Calendar integration
Call recording
Configurable workflow
Contact database
CRM integration
Custom forms
Customizable templates
Data filtering
Data synchronization
Data visualization
Document storage
Email integration
Email tracking
Employee management
Forecasting
Instant messaging
Lead distribution
Microsoft Outlook integration
Opportunity management
Permission management
Predictive analytics
Sales analytics
Reporting & statistics
Deadline tracking
Collaboration tools
Benefits
One-click, intelligent, out-of-the-box reports
Customizable and editable list reports
Mobile app on both iOS and Android with full desktop capabilities
Automated data analysis
Automated data analysis and prescriptive insights for sales acceleration
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