About Zello
Zello is an integrated transportation dispatch solution that helps businesses in hospitality, manufacturing, construction, and other industries streamline communication between field agents and dispatchers. It enables administrators to track the live location of drivers and send messages to recipients via multiple channels.
Zello allows professionals to assign/remove users from communication channels, as well as configure role-based access to team members through a web management console. Field executives can utilize the emergency button to send live location and voice recordings to suitable channels during natural disasters, injuries, or accidents. With its mobile applications, users can receive automated alerts for new messages and change their work status to available, busy, solo, or offline.
Zello enables enterprises to store received messages in a centralized database, filter the message vault based on media type, date, or channel, and export audio files in various formats. Users can access the dispatch hub to view pending driver requests and automatically assign messages to available dispatchers.