Highlights : About Virtual Contact Center by 8x8
Customer engagement center
Product Details
Features
Management tools
By 8x8
Virtual Contact Center by 8x8 is a cloud-based call center solution for small to midsized businesses. In addition to call center functionality, this solution also supports other interaction mediums such as voicemail, email, web callback, web chat and more. Virtual Contact Center offers a universal queue feature that assigns interactions via skill-based routing. This directs customers to agents with the correct skill set, reducing transfers.
Virtual Contact Center by 8x8 is a cloud-based call center solution for small to midsized businesses. In addition to call center functionality, this solution also supports other interaction mediums such as voicemail, email, web callback, web chat and more. Virtual Contact Center offers a universal queue feature that assigns interactions via skill-based routing. This directs customers to agents with the correct skill set, reducing transfers.
Management tools
Features: 30 High Quality Postings 3 Social Media Platform
Features: Linking 30 to 50 static pages. Call to Action feature.
Features: Upto 500 products Listing 24/7 Chat BOT support.
Features: 1- 100 products optimized Easy way to position your ecommerce store in Google, Yahoo, and Bing results
Features: Upto 200 Keyword Optimization ROI-Driven SEO
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