UtilityTrakR

About UtilityTrakR

UtilityTrakR is Starnik's all-in-one cloud-based utility management and billing software platform, spanning a suite of end-to-end products. Offering billing (CIS), payments, customer service, collections and also business intelligence, the solution claims to be customizable enough to fit alongside existing business processes seamlessly. Unifying operations into a paperless system, Starnik supports metered and sub-metered billing across all rate structures, adding automated eBilling applied to flexible methodologies for water, electric, sewerage and natural gas. Meter readings can be captured instantly and accurately from popular meter reading systems both smart and standard, making the information instantly ready for billing purposes. Starnik's own Service Order System is also tethered to customer billing services, enabling field service personnel, technicians or sales staff to manage field functions remotely. Customers can be billed on the spot for time and materials, while an online customer portal provides 24/7 access to further self service features including the viewing of PDF bills. Here they can toggle eBilling via email or choose paper billing instead, view transaction logs, usage charts and submit online bill payments safely thanks to PCI compliance. Other noted features include Ratio Utility Billing (RUBS), HOA and Multifamily resident billing, mobile work order management with real time office connectivity, plus fully customizable analytical reporting capabilities.