Highlights : About Unit.chat
Batch Communications
On-Demand Communications
Multi-Channel Communication
Chat / Messaging
Real-Time Notifications
Social Media Communications
Product Details
Features
Social Media Communications
Online Reputation Management
Team Access
Real-Time Notifications
Slack Channels/Chats
Customer Review Tracking
Cloud-Based Service
Chat / Messaging
Multi-Channel Communication
Batch Communications
On-Demand Communications
Benefits
Online Brand Reputation Management
Unit.Chat simplifies such a task by leveraging the capabilities of Slack. This communication service collects posts, comments, and reviews from various social networking sites and organizes them into the Slack interface.
Quick Lead Management and Customer Service
Teams can use Unit.Chat to accelerate the process of engaging with prospects and supporting customers. Since the service consolidates prospects and customers’ messages from different social networking sites into one interface, they can now rapidly respond to prospects who are requesting information related to their products or services and customers that are asking assistance or support from them. This makes it easy for teams to capture and convert prospects as well as satisfy and retain existing customers.
Handle Communications from Anywhere
Unit.Chat leverages the capabilities of Slack as a cloud-based communication and collaboration tool. With this tool, users can conveniently access and manage all communications with prospects and customers from any type of device, be it a desktop, laptop, or smartphone. Unit.Chat’s integration with Slack, therefore, enables users to interact with prospects and customers and work with their colleagues from anywhere. Also, Slack notifies them of upcoming messages and updates posts, comments, and reviews in real-time.
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