TripSpark is a cloud-based suite of fleet management applications designed for communities and businesses in the medical and education industries. The suite offers users applications for fixed route transportation, paratransit, K-12 transportation, ridesharing management and non-emergency medical transportation (NEMT) for providers, brokers and health care.
TripSpark’s ‘fixed route software for public transit’ module provides users with a scheduling and routing system and helps them to mitigate vehicle bottlenecks, monitor driver actions and make business decisions based on performance and ridership reports. The suite’s ‘paratransit dispatch and scheduling’ module allows users to manage single or batch scheduling, communicate with drivers and client and keep track of the scheduled delivery in real time.
TripSpark is a cloud-based suite of fleet management applications designed for communities and businesses in the medical and education industries. The suite offers users applications for fixed route transportation, paratransit, K-12 transportation, ridesharing management and non-emergency medical transportation (NEMT) for providers, brokers and health care.
TripSpark’s ‘fixed route software for public transit’ module provides users with a scheduling and routing system and helps them to mitigate vehicle bottlenecks, monitor driver actions and make business decisions based on performance and ridership reports. The suite’s ‘paratransit dispatch and scheduling’ module allows users to manage single or batch scheduling, communicate with drivers and client and keep track of the scheduled delivery in real time.
Specifications
Business Size
Mid-Market
Deployments
Cloud
Language Support
English
Platforms
Product Details
Features
Dispatch Monitoring
Rotation Scheduling
Fleet Management
Schedule Optimization
Driver Mobile App
Electronic Claim Submission
Customized Notification System
Automatically-Triggered Reminders
Resource Management
Contractor Management
Vehicle Tracking
Interactive Voice Response (IVR)
Robust Reporting Capabilities
On-Time Performance Tracking
Dispatching and Scheduling
Benefits
Driver Mobile App
The driver mobile app enables real-time data exchange between drivers, brokers, and providers, including vehicle location data for identification of nearby vehicles, trip assignment, driver notifications, instant trip completion updates, availability management, and more.
Customized Notification System
Client notifications aim to reduce no-shows by automatically delivering reminders to clients days or minutes before their trip via SMS, email, or voice calls, allowing clients to cancel or confirm their trips with the push of a button.
Booking Portal
The online booking portal lets clients request pickups, track approaching vehicle locations, manage their personal information, and delegate management to their family, medical facilities, or funding agencies.
Dispatching and Scheduling
Automated scheduling and real-time dispatch tools allow users to manage service resources, trips, and routes, with instant tracking of cancellations, schedule changes, and no-shows, and the ability to schedule groups of trips with a single click.
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