Trillian

About Trillian

Trillian is a cloud-based solution designed to help businesses in the healthcare sector manage processes for instant messaging to improve internal communication. Trillian lets users manage group chats, sorted by teams or department, and share information about patient status, staff rotations, and more. Key features of Trillian include an employee directory, telephony, private chat, file sharing, and patient records management. Read receipts functionality displays the time messages were read, eliminating the need to send follow-up messages. Care teams can send urgent messages with notifications to users marked as do not disturb, or on mute. With deployment on Windows, Mac, Linux, iOS and Android devices, Trillian enables teams to control clinical communication via their existing hardware. Trillian provides encryption using TLS 1.2+ protocol, to ensure secure data storage. Businesses can configure their retention period of shared data or chat history to establish regulatory compliance.