SolarWinds Take Control is a cloud-based attended and unattended remote support solution designed for MSPs and IT pros. It offers support to Windows, Mac, and Windows platforms, from all of those plus iOS and Android. Both branding and extensive configuration options enable a customized service offering that offers several simple ways for end users to request support.
SolarWinds Take Control is a cloud-based attended and unattended remote support solution designed for MSPs and IT pros. It offers support to Windows, Mac, and Windows platforms, from all of those plus iOS and Android. Both branding and extensive configuration options enable a customized service offering that offers several simple ways for end users to request support.
Specifications
24/7 Support
Yes
Business Size
Enterprise
Deployments
Cloud
Language Support
English
Platforms
Product Details
Features
Screen Sharing
Session Transfer
File Sharing
Diagnostic Tools
Real-time Chat
Session Recording
Alerts / Escalation
Knowledge Base
Live Chat
Queue Management
Customizable Branding
Email Integration
Interaction Tracking
Real-time Chat
Automated Routing
Benefits
Open system control console for your customer’s workstation to easily diagnose computer and network issues, check event logs, review or kill processes, and more.
Use the remote command line to perform operations in the background, including issuing PowerShell commands.
Silently upload files, including scripts that fix issues seamlessly in the background.
Easily pass sessions to other employees to escalate tasks or take a break from a tickets, or employ multiple technicians on a single remote access session without affecting performance.
Live 2-way chat, average 5 second connection time, responsive remote sessions and great remote support tools like windows event viewer and command line.
Recommended Product
Social Media Premium Package
Features: 30 High Quality Postings 3 Social Media Platform
Website Design Standard Package
Features: Linking 30 to 50 static pages. Call to Action feature.
By claiming your product on Warebuy, you are contributing to the Warebuy business database. By keeping your Product up-to-date, you will be promoting yourself to a huge online audience and helping to maintain our owner-verified dataset. After claiming, you can add images, prices, features, case studies, etc. to your product at free of cost.