ShoutOUT Loyalty is a cloud-based and on-premise customer engagement solution, which helps small to large organizations maintain client profiles and drive SMS/email campaigns. Key features include gamification, goal tracking, revenue generation metrics and loyalty program management.
Marketers can use the solution to segment audience groups based on parameters including behaviors, purchase history and locations and run targeted campaigns. The application enables managers to schedule and send personalized messages to customers and measure conversions through open and click rates. Its reward portal lets advertisers track customer actions such as purchases, social media sharing or referrals and manage earnings or redemption points. ShoutOUT Loyalty comes with an application programming interface (API), which allows users to modify the system and integrate with third-party applications.
ShoutOUT Loyalty is a cloud-based and on-premise customer engagement solution, which helps small to large organizations maintain client profiles and drive SMS/email campaigns. Key features include gamification, goal tracking, revenue generation metrics and loyalty program management.
Marketers can use the solution to segment audience groups based on parameters including behaviors, purchase history and locations and run targeted campaigns. The application enables managers to schedule and send personalized messages to customers and measure conversions through open and click rates. Its reward portal lets advertisers track customer actions such as purchases, social media sharing or referrals and manage earnings or redemption points. ShoutOUT Loyalty comes with an application programming interface (API), which allows users to modify the system and integrate with third-party applications.
Specifications
Business Size
Startup
Customization
Yes
Deployments
Premise, Cloud
Language Support
English
Platforms
Product Details
Features
Gamified Loyalty
Rewards Management
Point Redemption
Tier Creation
Loyalty on Mobile
Customer Data
Customer Segmentation
WhatsApp & Facebook Messaging
Shortened Tracking Links
Action-Based Rewarding
Tiers & Milestones
Customer Profiles
Personalized Messages
Triggered Campaigns
Gamified Loyalty Program
Point Redemption
Benifits
Powerful Customer Segmentation
Customer segmentation is one of the powerful capabilities built within ShoutOUT. The marketing platform allows you to collect essential and relevant pieces of information about your customers from different touchpoints, sources, and applications and make them all accessible from a single dashboard.
Personalized Engagement
ShoutOUT aids you in building and maintaining dynamic, automated, and personalized engagements with your customers. With this platform, you’ll be able to communicate with customers using different channels which include SMS, email, WhatsApp, and Facebook Messenger. You can even send SMS and email messages directly within the platform.
Motivational Customer Loyalty Program
ShoutOUT is a good tool for retaining active and loyal customers. This is because it allows you to build and implement a loyalty program that motivates customers to come back and do business with you continuously. For instance, the marketing platform lets you give reward points based on customers’ actions, behaviors, and activities. These include making purchases, referring friends, sharing buying experiences on social media, and more.
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