Protel Hotel Software

About Protel Hotel Software

Protel PMS is a global hospitality platform designed to serve both individual hotels and multi-property hotel groups. Main features include Front Office Management, Channel Management, GDS, Analytics and Customer Relationship Management.The Protel PMS mobile features allow hotel staff maximum time with guests, minimum time with the system. Guest-facing features include pre- and post-stay guest engagement (including SMS to early arrived guests for room status updates), the option of a kiosk, and digital signature capture. Similarly, back-of-the-house modules – housekeeping, maintenance, etc. – are specifically designed to be simple and fast to use. Revenue Managers are offered extensive functionality for single and multi-property revenue optimization, as will optional interfaces with major RMSs. Voice agents use specialized displays to handle reservation calls, either on-property or in a centralized office, expertly catering to guest preferences.