Goverlan Reach is an on-premise IT remote system management solution. The remote control feature provides on-demand assistance to users by providing agents with remote access to external systems across any location. The solution also offers communication channels such as live chat, SMS messaging and information sharing via video recording or screen snapshots. The background management feature helps users search for a queries, manage and control workstations and access real-time information. Goverlan Reach’s active directory management helps agents conduct active directory searches, manage user accounts, group memberships, scan inactive account users and manage bulk passwords.
Goverlan Reach is an on-premise IT remote system management solution. The remote control feature provides on-demand assistance to users by providing agents with remote access to external systems across any location. The solution also offers communication channels such as live chat, SMS messaging and information sharing via video recording or screen snapshots. The background management feature helps users search for a queries, manage and control workstations and access real-time information. Goverlan Reach’s active directory management helps agents conduct active directory searches, manage user accounts, group memberships, scan inactive account users and manage bulk passwords.
Specifications
Business Size
Startup
Customization
Yes
Deployments
Premise
Language Support
English
Platforms
Product Details
Features
Project Management
Software Inventory
User Activity Monitoring
Asset Tracking
Diagnostic Tools
Patch Management
Release & Deployment Management
File Sharing
Problem Management
Configuration Management
Remote Access
Session Recording
Real-time Chat
Hardware Inventory
Compliance Management
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