Gainsight RO

About Gainsight RO

Gainsight RO is a cloud-based revenue optimization solution designed to help businesses streamline expansion operations via predictive analytics, custom workflows, and white space analysis. The platform enables professionals to forecast accounting activities using renewal scores and gain real-time insight into open or at-risk renewals across the pipeline. Gainsight RO comes with automated alerts, which allows users to send notifications related to upselling and cross-selling opportunities based on various parameters such as capacity, customer sentiment, license utilization, and more. The solution offers a host of features such as filtering and search capabilities, objectives tracking, health scores, conversation monitoring, and Gantt charts. Besides, managers can design, launch, and manage custom email campaigns and send targeted emails about new features, products, or services to specific customers. Gainsight RO lets managers identify issues, analyze customer data, create personalized plans, and receive reminders about upcoming renewals according to customer segments and risk level. Plus, professionals can review forecasts, churn rates, financial data, and other metrics via graphs and charts.