About Flowroute
Flowroute is a cloud-based solution designed to help businesses create, deploy, and manage a unified system for voice, SMS, MMS, and fax-based communication. The platform comes with an SIP trunking module, which allows enterprises to handle multiple voice calls using local and toll-free numbers.
Flowroute offers toll fraud protection capabilities, which enable administrators to utilize internet protocol (IP) based authentication to facilitate secure outbound calling services. Features include destination whitelisting, predefined call rates, vanity numbers, dashboards, emergency phone numbers, long code messaging, and more. The system allows users to monitor the network and receive alerts for suspicious activities in order to block unauthorized access. Besides, the HyperNetwork module assists organizations with re-routing calls during outages or unstable connections, in order to continue normal operations.
Flowroute includes customizable SMS/MMS capabilities, which allow teams to send reminders, multimedia content, and customer satisfaction surveys using proxy numbers, two-factor authentication, and APIs. Plus, the caller ID functionality lets users attach names to phone numbers in the contact database, improving call answer rate and engagement.
