FieldEdge by dESCO is a cloud-based Field Service Management solution for home service contractors in fields including HVAC, plumbing, electrical and more. The solution allows companies to manage business operations remotely. The dispatch board provides users with suggestions regarding assignee for work order based on the technician’s skill set and expected location at the time of the job. In addition, FieldEdge helps streamline and automate the billing and scheduling of service. It offers integration with Quickbooks.
FieldEdge by dESCO is a cloud-based Field Service Management solution for home service contractors in fields including HVAC, plumbing, electrical and more. The solution allows companies to manage business operations remotely. The dispatch board provides users with suggestions regarding assignee for work order based on the technician’s skill set and expected location at the time of the job. In addition, FieldEdge helps streamline and automate the billing and scheduling of service. It offers integration with Quickbooks.
Specifications
Business Size
Small
Deployments
Cloud
Language Support
English
Platforms
Product Details
Features
Scheduling
Dispatching
Customer management
Service agreement management
Performance reporting
Dashboards
Mobile CRM
Quotes
Invoicing
Price presentation
Mobile dispatching
Contact management
Technician scheduling
Work order management
Service history tracking
Customer database
Inventory items tracking
Job tracking
Benefits
Real-time Integration
Spend less time doing double entry in the office with FieldEdge's seamless, real-time integration with QuickBooks
FieldEdge Mobile App
Average one extra work order per day by using the FieldEdge mobile app and eliminating the need to call in to the office or search for customer information
Customization
Increase your average ticket size with FieldEdge's customizable good, better, best price presentation tool
Smart Dispatch Board
Ensure that your technicians have the right skills for the assigned job with FieldEdge's smart dispatch board
Service Agreement Management
Know when service agreements are due for renewal, billing, and scheduling while also saving your office staff 20+ hours in the office with FieldEdge's service agreement management
Phone Integration
Know exactly where to put your marketing dollars with FieldEdge's powerful phone integration, which automatically tracks which marketing channels are making you money
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