EV Service Manager

About EV Service Manager

EV Service Manager, by EasyVista, is a cloud-based IT service management (ITSM) solution, which assists organizations of all sizes with incident tracking and task management. Key features include trend analysis, request fulfillment, financial management, and reporting. EV Service Manager comes with a graphical process designer that enables coordinators to configure business rules, schedule tasks, and streamline multiple operations among team members. With the asset management module, users can track procurement, monitor inventory and stock consumption, as well as manage licenses and expiration dates associated with entities. Plus, managers can use the project management features to assign incoming tickets to agents and track the progress of ongoing tasks.